Loading...

FAQs

No refunds will be issued for cancellations. Test bookings could be used for future travels
Fit2fly, Day 2, Day 8 or Day 5 tests can be video supervised at home for £85 each
Our home collection cost does not cover taxi return to the lab. (Covers test kits, testing in the laboratory, professional sample collection, tracked return royal mail via priority box). Customers who wish to get their samples to the lab same day, will be responsible for paying for alternative delivery methods.
Home collections we cover are: - London area - Hertfordshire - Sheffield, - Cambridge, - High Wycombe, - Beaconsfield, - Milton, - Reading, - Wokingham
We need minimum of 72 hours for change of address. Otherwise will result in additional redelivery charges and delay in delivery of kits.
Please book your test online at https://mobihealthconsultcovid19.mobihealthinternational.com/
Yes, we offer an at-home visit from a trained practitioner to administer your Covid-19 PCR test at an additional cost. Simply choose the Home collection test service as when booking.
Kindly use the MHI COVID Test Booking Portal https://mobihealthconsultcovid19.mobihealthinternational.com/
"Travelers coming from Green list - you must book a COVID-19 test to take after you arrive Amber list - you must book 2 COVID-19 tests day 2 &8 and optional day 5 TTR to take after you arrive and quarantine in the place you’re staying. Red list - you must book a hotel quarantine package, which includes 2 COVID-19 tests, this can only be booked with govt..)"
kindly contact us in any of our channels immediately via email: covid19@mobihealthinternational.com or phone number : +44 3332246080
Yes it is mandatory although if result is negative you can break out of quarantine
kits are dispatched via courier. Please allow 48hours from placing your orders. The kits are dispatched on the same day when ordered before 2:00pm, respectively
Yes this can be done , Kindly contact us by sending a request to covid19@mobihealthinternational 48 hours before you take the test
Kindly provide the time the sample was collected and barcode for activation of kits.
Home Collector visits are available from 9:00AM - 3: 00PM daily
Your kits must be activated immediately your swab is taken
Kindly click this link and input your activation pin : https://kitactivation.coronafocus.app/

GET HEALTHCARE ON YOUR OWN TERMS

image description

Have questions about our health services or anything else? Let us know, and we’ll get back to you within shortest possible time.