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FAQs

No refunds will be issued for cancellations. Test bookings could be used for future travels
Fit2fly, Day 2, Day 8 or Day 5 tests can be video supervised at home for £85 each
Our home collection cost does not cover taxi return to the lab. (Covers test kits, testing in the laboratory, professional sample collection, tracked return royal mail via priority box). Customers who wish to get their samples to the lab same day, will be responsible for paying for alternative delivery methods.
Home collections we cover are: - London area - Hertfordshire - Sheffield, - Cambridge, - High Wycombe, - Beaconsfield, - Milton, - Reading, - Wokingham
We need minimum of 72 hours for change of address. Otherwise will result in additional redelivery charges and delay in delivery of kits.

GET HEALTHCARE ON YOUR OWN TERMS

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Have questions about our health services or anything else? Let us know, and we’ll get back to you within shortest possible time.